Digital learning

Posted on

28

March

2024

March 28, 2024

Understanding the Fosway 9-Grid™

Embark on a deciphering journey of the Fosway 9-Grid™ report to fully understand and identify effective solutions tailored to your needs using this strategic lever.

Posted by

Manon Cousin Glorieux

Manon Cousin Glorieux

Last update

Last update

27

March

2025

March 27, 2025

Share the article

icon linkedinicon facebook

Newsletter

Associated resources

Download the guide

You may have already seen it – the Fosway 9-Grid™ Digital Learning report has just been released, and we’re proud to be featured in it for the second year in a row.

This report, created by the analyst firm Fosway, is a vital tool when it comes to choosing the right provider. But let’s be honest, it’s very comprehensive and not always easy to decipher. So, join us as we break down the grid for you!

What exactly is the Fosway 9-Grid™?

The Fosway 9-Grid™ report is based on independent research conducted by Fosway Group over the past 25 years, particularly in the fields of HR, talent management, and learning.

To give you more context, Fosway Group, founded in 1996, is Europe’s #1 HR industry analyst, specializing in these areas. Fosway’s analysts work closely with client companies to understand their challenges, experiences, strategies, and vendor systems. As you can see, this study is a key tool for gaining a comprehensive view of the market.

Let’s now zoom in on the Fosway 9-Grid™ report, which has become a benchmark analysis model in the industry. It offers a genuine 360-degree view of solutions and providers. Its goal is to guide companies in their decision-making by offering a comprehensive assessment of available options. It evaluates vendors across five key dimensions: performance, potential, market presence, total cost of ownership, and future trajectory.

  • Performance: This dimension includes two elements: market performance and customer performance (how quickly and how much value customers gain from the solutions). It’s represented by the horizontal axis of the grid. You’ll see that Edflex ranks among the highest-performing solutions on the market.
  • Potential: This refers to the breadth and sophistication of the solution (can it meet the complex and specific needs of various organizations?). This is shown on the vertical axis. Here, it’s important not only to look at the current position but also at growth potential. Edflex fits into this vision and is evolving rapidly – with expanded coverage in new languages, new content partners, and new AI-powered features.
  • Market Presence: This refers to both historical and current presence in the overall market and includes the size of the customer base. It’s represented by the size of the shapes on the grid. As we can see, despite established international players and a structured market, Edflex continues to stand out.
  • Total Cost of Ownership: This covers all internal and external costs throughout the lifecycle of acquiring, implementing, and running the solution. It’s indicated by the colors on the grid. Edflex's mission has always been to simplify access to learning and enhance employability. With that in mind, we’re committed to offering high-quality service and content at a reasonable cost.
  • Future Trajectory: This represents the vendor’s expected evolution within the nine zones of the 9-Grid™. It reflects analysts’ perceptions of how solutions are likely to evolve within the model. In Edflex’s case, our trajectory clearly points upward, aligned with our growth.

So, the Fosway 9-Grid™ doesn’t just place solutions and vendors on a map — it highlights trends to help you shape key strategies and maximize value.

How to interpret the information provided?

The Fosway 9-Grid™ is designed to be a practical reference for organizations of all sizes and levels of complexity. Unlike more traditional models, it groups solutions based on the five dimensions mentioned earlier, recognizing that each position holds value.

How to choose your digital learning provider with Fosway?

In the digital learning space, choosing the right provider is obviously crucial to meet organizations’ constantly evolving needs.

As you might expect, it’s difficult to determine the “best” solution based on abstract analysis alone. There’s no one-size-fits-all or “best” position in the model – each zone offers opportunities tailored to different client profiles. The 9-Grid™ doesn’t provide a linear evaluation, but rather a grouping of solutions based on their relevance in different contexts. To interpret the grid, you should assess a solution not by comparing it directly to others, but by analyzing its trajectory and progress in relation to the market.

Each position in the model offers unique advantages. For Edflex, being recognized as a Strong Performer in the Fosway 9-Grid™ - Digital Learning 2025 is a great acknowledgment of our market performance – but even more so, of the strong relationship we have with our clients. This position highlights a key element of our DNA: client satisfaction and engagement are at the heart of our approach. While our solution is appreciated for its flexibility and ability to adapt to each organization’s needs, it’s our human support and pedagogical expertise that truly make the difference.

Support at the heart of Edflex’s priorities

We see the strength and durability of these relationships every time we speak with our clients and hear their feedback, particularly in the context of the 9-Grid™. For example, Cofigeo praised the transparency and professionalism shown by our teams right from the RFP phase, reinforcing trust throughout the project.

Groupe Up, a client since 2021, found in Edflex a strategic complement to its existing programs. Thanks to our high-quality content, organized library, and bilingual approach, the solution enriched their learning offer. The ease of deployment and personalized support played a key role in the initiative’s success.

So, this Strong Performer position reflects more than performance: it highlights a customer-centric vision focused on building strong, lasting relationships.

But ultimately, what should you take away from all this?

That it’s important to analyze this report based on your own objectives — not just to try and identify a “best” provider for everyone. To make the right choice, you need to consider your organization’s specificities, resources, future investments, needs, and constraints. Now that you have all the keys in hand, you can fully use this model as a guide to identify effective solutions tailored to your needs!

Manon Cousin Glorieux

Manon Cousin Glorieux

-

Content Manager

icon facebookicon linkedin

Passionate about writing since always, I found at Edflex the ideal environment to put my creativity at the service of your needs! Find me in the monthly newsletter for a summary of best practices on online learning.

#FAQ

Et vous vous demandez...

arrow faqline faq
arrow faqline faq
arrow faqline faq
arrow faqline faq
arrow faqline faq
arrow faqline faq

Last articles

Upskilling & Reskilling in Healthcare

Upskilling & Reskilling: Investing in Hospital Talent

Facing staff shortages, digital transformation, and evolving patient expectations, hospitals must invest in upskilling and reskilling to improve care and efficiency.

Digital learning

CX BPO Challenges

Upskilling and Reskilling: A Critical Investment for Success in the Evolving CX BPO Space

Discover why upskilling and reskilling employees is a strategic imperative to remain competitive, enhance customer experiences, and drive long-term growth.

Digital learning

elearning changes

E-learning: There Is No Turning Back

A look back at the biggest developments in digital learning since the surge of 2020, driven by Covid-19.

Digital learning

The best learning content for all your talent needs

You too, make Edflex a learning reflex to update your company's skills and support you in the face of change.