Edflex X TotalEnergies : discover our story

TotalEnergies innovates with Edflex: a continuous learning solution tailored to the needs of its employees in a dynamic global environment.

About the context

TotalEnergies is globally recognized for its production and supply of energy. It is the fifth largest company in the sector worldwide.

TotalEnergies integrated the Edflex solution into its learning environment in September 2019, providing all group employees with access to the Edflex portal, which is integrated into the existing LMS, Lizzy.

The offered content catalog is divided into categories dedicated to transversal skills and others more specialized in technical skills.

What are the goals

Two main objectives have been identified for the implementation of a new learning offering: successfully bringing innovation to the existing learning environment and meeting the immediate needs of employees in their daily work routine.

Edflex, by offering the ideal solution to these challenges through monthly updates of learning content and targeted curation, emerged as the obvious choice for TotalEnergies' project.

Setting up a strategy

Discussions and workshops preceded the implementation of this project to thoroughly consider the group's expectations for their learning offer. Following the precise definition of the employees' learning needs, the deployment of the portal was achieved through an SSO connection, meaning a single identifier for both the LMS and Edflex.

For the launch of the offer, the TotalEnergies group, supported by our internal teams, initiated a large-scale communication campaign to encourage its employees to access their portal. To make these resources accessible worldwide, the teams decided to develop the catalog in both French and English. With TotalEnergies operating in 130 countries, flexibility is necessary to filter content and align it with locally relevant issues. The Edflex platform enables all these capabilities.

The meticulous work of our learning experts allows us to offer all employees specialized content tailored to the industry and aligned with current sector trends: oil and gas, finance and economics, renewables, and electricity. Today, the selection of topics is based on their needs, which are regularly defined by the learning managers.

Analysis of the results

The involvement of both parties has allowed the project to develop with complete confidence. Today, 10,000 people are consistently using the solution, and the numbers speak for themselves: employees are logging in and completing the offered training and content.

With continuously growing results, this success has established us as a central platform for the group's learning and allowed us to extend this support, thanks to an NPS of +41 (Net Promoter Score).

Industry

Oil industry

Date of creation

1924

Edflex customer

2019

Interlocutor

Delphine Broillet

Design & digital learning, innovation and marketing VP

"Edflex is very agile. We needed an on-demand learning platform that is rich in content and fully aligned with current events, meaning it is regularly updated. In terms of partner relations, everything is going very well; the team is responsive and friendly. So, I would say, go ahead, click, and dive in!"

Delphine Broillet

Design & digital learning, innovation and marketing VP

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